Psmain Database Recovery Tool 0x50012b8
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SYMPTOMS: You receive “Database Corrupt.PsMain' or 'STOP in PsMain' during boot or when performing recovery. CAUSE: Data corruption to the Pointsec system area and/or physical failure on the hard drive. RESOLUTION: Section A (PsMain error on boot) If you see 'Database Corrupt.PsMain' or 'STOP in PsMain' error message when booting your machine then do the following. 1.) Try to boot your machine with nothing external hooked up except the power (not even the docking station) see if the machine can boot then. If you can boot after removing the following check to see what external device caused this.
The most common would be a usb stick plugged in during boot. If this does not work proceed to step B. 2.) Run the psmain database recovery tool 0x50012b8 (You can get this tool from CKP) if this does not work you will need to decrypt your machine using recovery. If your machine has not encrypted yet then you can run fixboot (Make 100% sure it is not encrypted yet, fixboot is not to be ran on a machine that is encrypting or encrypted.
And then remove pointsec in windows. Before a reinstall please run a defrag and a full checkdisk with the repair option.
(If checkdisk finds numerous bad sectors this drive may be failing and it is suggested that you get a new drive.) Section B (PsMain error when recovering) 1.) If you get a PsMain error before you can get to the recovery preboot login please try to make the recovery disk on a different machine and a new floppy. If you still get a psmain error before the recovery preboot login please call support for assistance in creating a working recovery media.
2. Microsoft Office 2003 Norwegian Elkhound. ) If you get a PsMain error while the drive is decrypting please run our scanpart tool to try to fix bad sectors (You can get this tool from CKP)). If you still get a PsMain error please run our psscan to verify the integrity of the drive (You can get this tool from CKP)). If you get this far the psscan probably found errors on the drive. You can try making a sector by sector image of the drive then load it onto another drive then try to decrypt again or you can send this drive to a data recovery specialist.
I think I ran into this before and you will need tool - reco_img. You will need a floppy drive and a blank formatted floppy.
Run the reco_img tool to create the floppy. Boot from floppy and when you see PointSec. From the menu select option – 2 Advanced Repair Options At the next menu select option - 3 Repair a volume (including boot record). Select volume: press 1 for Disk and press Enter Do you wish to remove PointSec - Press Y Exit out by choosing option - 9 Return to main menu From the menu select option – 9 Exit You can remove the floppy and press Enter to reboot.
The computer should be able to boot into Windows now. You should be able to remove the CheckPoint/PointSec install from the Add/Remove Programs and let it reboot.
You will also need tool CPClean.exe to remove all the Pointsec PC related entries and files from Windows. Let it run and click Yes to continue and yes to reboot.
When you login again it will tell you - forced uninstallation of Pointsec is finished and click OK. You may still see the icon in the system tray. You can run msconfig to remove it from the startup. It is recommended you run a defrag and a full check disk to the drive before trying to re-install Checkpoint/Pointsec.