Nintendo - Customer Service. Nintendo DSi XL - Finding your serial number. The serial number for a Nintendo DSi XL is located on the bottom of the system, just below the barcode. The number starts with the letters 'WW' and is followed by 9 digits (be sure to include the boxed number at the end).

Share this story When the DSi was, one of of the biggest selling points for the unit was that it allowed gamers to shop for applications via an online store. This was great, as it allowed users to buy their games online, which meant they could bypass the middleman without any hassle.

But this strength is also a weakness, because Nintendo's EULA only allows gamers to keep the software they've purchased on one console, meaning that if a user somehow breaks his or her handheld, there's the distinct possibility that the only option to recover their purchases is to pay for them all again. So what happens when the console gets smashed, electrocuted, or is accidentally drowned in a toilet? Is there a way to transfer your old purchases to the replacement system? Replacing content on a PSP Go can be accomplished in a number of ways.

By returning to the PlayStation Store and selecting the 'download list', everything you've purchased in the past can be re-downloaded, easy as pie. In the case of the DSi, things are slightly more difficult, but it's still possible to work out a solution. After a while, it's easy to build up a fairly substantial library of downloaded apps for your handhelds. After all, the is pretty substantial. But if you run into a problem with your system, you're in trouble. According to, you can't transfer the software from one system to another.

Instead, you'll have to contact Nintendo directly, send in both your damaged and new units for Nintendo to swap the data between, and then wait for a while without a console to play. The situation isn't as dire as it might seem, however. Nintendo gave us the following statement: 'DSiWare software can only be played on the original Nintendo DSi system on which it was downloaded. In the case of transferring software from a damaged unit the Nintendo consumer service department works with each consumer to find the best solution, and anyone in this situation is encouraged to call 1-800-255-3700.'

A quick phone call to the aforementioned number resulted in a conversation with a customer support rep. Claiming that I'd let my son play with the unit, which he'd then promptly smashed, I told the rep that I was trying to figure out if there was a way to transfer my software over to the replacement DSi I'd purchased. With the situation explained, and no mention of connections to Ars Technica whatsoever, the rep sympathized. 'Man, that sucks,' he said, and he offered to help. Kya Yaad Karoge Mp3 Songs Free Download there. 'It's a weird situation, because our user agreement limits your software to that one DSi, but I'll help you out; you just have to give me a minute to override some stuff.'

After a minute on hold, the rep came back on the line and said that he could transfer the apps and games over to a new DSi, but he needed to verify which apps I had purchased, as well as the damaged console's serial number. After that, someone would call me back soon afterwards and finalize the data transfer. When I explained that I'd have to call him back because I didn't have the console with me, he said that wouldn't be a problem and any other rep I talked to should be willing to help me out.

Ultimately, it's still a dicey situation if you're a DSi player who needs to replace a damaged console and transfer your pre-existing purchases over to a new unit, but the response provided by Nintendo certainly shows that the company doesn't want to leave its customers out in the cold, and it can't hurt to contact its customer support if you're stuck in a similar situation. Latest Ars Video.