Release Date: 06-MAR-2012 Processors: 2 Integrated Networking (1/0) - LOM: 2 x 1 Gb ports, Dedicated OOB management port Built-In RAID: Optional RAID Weight: SFF - up to 37.9 lbs; LFF - up to 39.9 lbs Dimensions: 1.7 x 16.9 x 28.5 in. (4.3 x 43.0 x 72.4 cm) Processors Supported: Intel Xeon E5-2600 v2 and E5-2600 processor product families Maximum Memory: 512 GB, 16 x DDR3 DIMMs Optional RAID: 0, 1, 5, 6, 10, 50, 60 Power Supplies: Up to 2 x 450W or 650W Max Internal Storage: SFF- 9.6 TB, LFF- 16 TB PCIe Expansion Slots: Two PCIe Gen3 slots: One x16 half-height half-length; One x16 full-height half-length. Rack Height: 1 RU Internal Storage: 2 x Cisco Flexible Flash drives (SD card) - Optional; 1 x USB 2.0 thumb drive - Optional.

New Features With Cisco Network Assistant 6.3, you can manage these devices: • Cisco Catalyst 3850 switches – WS-C3850-24S-S – WS-C3850-24S-E • Cisco IE 5000 switches – IE-5000-12S12P-10G – IE-5000-16S12P • Cisco 800M Series ISR Routers – C841M-4X-JAIS/K9 – C841M-4X-JSEC/K9 – C841M-8X-JAIS/K9 – C841M-4X/K9 – C841M-8X/K9 • Cisco Aironet 1700 Series Access Point – AIR-CAP1702I-x-K9 Cisco Network Assistant 6.3 also includes the following enhancements: • Support for Cisco IOS XE Denali 16.1.x. Description WS-C3550-12G 10 GBIC-based Ethernet port and 2 fixed 10/100/1000BASE-T ports WS-C3550-12T 10 fixed 10/100/1000BASE-T and 2 GBIC-based Ethernet ports WS-C3550-24-DC 24 Ethernet 10/100 ports and 2 GBIC-based Ethernet ports, DC powered WS-C3550-24 24 Ethernet 10/100 ports and 2 GBIC-based Ethernet ports WS-C3550-48 48 Ethernet 10/100 ports and 2 GBIC-based Ethernet ports WS-C3550-24PWR 24 Ethernet 10/100 ports with integrated inline power and 2 GBIC-based Ethernet ports WS-C3550-24-FX 24 100FX ports and 2 GBIC-based Ethernet ports.

Description IE-3000-4TC 4 10/100BASE-T Ethernet ports and 2 dual-purpose ports. Supports the IEEE-1588 standard for synchronizing clocks. IE-3000-8TC 8 10/100BASE-T Ethernet ports and 2 dual-purpose ports. Supports the IEEE-1588 standard for synchronizing clocks. IEM-3000-8TM Expansion module with 8 10/100BASE-T copper Ethernet ports. IEM-3000-8FM Expansion module with 8 100BASE-FX optical Ethernet ports. IE-3000-4TC-E 4 10/100BASE-T Ethernet ports and 2 dual-purpose ports (IP services software feature set).

Supports the IEEE-1588 standard for synchronizing clocks. IE-3000-8TC-E 8 10/100BASE-T Ethernet ports and 2 dual-purpose ports (IP services software feature set). Description WS-C2960C-8TC-L 8 10/100 Ethernet ports and 2 dual-purpose uplink ports (LAN base image) WS-C2960CG-8TC-L 8 10/100/1000 Ethernet ports and 2 dual-purpose ports WS-C2960CPD-8PT-L 8 10/100 PoE ports and 2 10/100/1000BASE-T PD uplink copper ports WS-C2960CPD-8TT-L 8 10/100 Ethernet ports and 2 10/100/1000BASE-T PD uplink copper ports WS-C2960C-12PC-L 12 10/100 PoE ports and 2 dual-purpose ports WS-C2960C-8PC-L 8 10/100 PoE ports and 2 dual-purpose ports WS-C2960C-8TC-S 8 10/100 Ethernet ports and 2 dual-purpose ports. Description WS-C2960XR-48FPD-I 48 10/100/1000 PoE+ ports (PoE budget of 740 W) 2 SFP+ module slots, 1025-W power supply. WS-C2960XR-48LPD-I 48 10/100/1000 PoE+ ports (PoE budget of 370 W) 2 SFP+ module slots, 640-W power supply.

WS-C2960XR-48LPS-I 48 10/100/1000 PoE+ ports (PoE budget of 370 W) and 4 SFP module slots, 640-W power supply. WS-C2960XR-48FPS-I 48 10/100/1000 PoE+ ports (PoE budget of 740 W) and 4 SFP module slots, 1025-W power supply. WS-C2960XR-48TS-I 48 10/100/1000 and 4 SFPmodule slots, 250-Wpower supply. WS-C2960XR-48TD-I 48 10/100/1000 and 2 SFP+ module slots, 250-W power supply. WS-C2960XR-24PD-I 24 10/100/1000 PoE+ ports (PoE budget of 370 W) 2 SFP+ module slots, 640-W power supply. WS-C2960XR-24TS-I 24 10/100/1000 and 4 SFPmodule slots, 250-Wpower supply. WS-C2960XR-24PS-I 24 10/100/1000 PoE+ ports (PoE budget of 370 W) and 4 SFP module slots, 640-W power supply.

8-Port 10-Gigabit Smart Managed Plus Switch (XS708E-200NES); Power cord (localized to country of sale); Rack-mounting kit; Rubber footpads for tabletop installation; Quick install guide; Resource CD with installation guides, ProSAFE Plus utility software, MIB files, and links to additional online documentation including.

WS-C2960XR-24TD-I 24 10/100/1000 and 2 SFP+ module slots, 250-W power supply. WS-C2960X-48FPD-L 48 10/100/1000 Power over Ethernet Plus (PoE+) ports (PoE budget of 740 W) and 2 small form-factor pluggable (SFP)+ module slots. WS-C2960X-48LPD-L 48 10/100/1000 PoE+ ports (PoE budget of 370 W) and 2 SFP+ module slots. WS-C2960X-24PD-L 24 10/100/1000 PoE+ ports (PoE budget of 370 W) and 2 SFP+ module slots. WS-C2960X-48TD-L 48 10/100/1000 ports and 2 SFP+ module slots.

WS-C2960X-24TD-L 24 10/100/1000 ports and 2 SFP+ module slots. WS-C2960X-48FPS-L 48 10/100/1000 PoE+ ports (PoE budget of 740 W) and 4 SFP module slots. WS-C2960X-48LPS-L 48 10/100/1000 PoE+ ports (PoE budget of 370 W) and 4 SFP module slots. WS-C2960X-24PS-L 24 10/100/1000 PoE+ ports (PoE budget of 370 W) and 4 SFP module slots. WS-C2960X-24PSQ-L Cisco Catalyst 2960-X Non-Stackable, fanless, 24 10/100/1000 Ethernet ports, including 8 POE ports (PoE budget of 110 W), two copper module slots, and two SFP module slots.

WS-C2960X-48TS-L 48 10/100/1000 ports and 4 SFP module slots. WS-C2960X-24TS-L 24 10/100/1000 ports and 4 SFP module slots. WS-C2960X-48TS-LL 48 10/100/1000 ports and 2 SFP module slots. WS-C2960X-24TS-LL 24 10/100/1000 ports and 2 SFP module slots.

Description PWR-RPS2300 Cisco Redundant Power Supply 2300 for the Catalyst 3750-E and 3560-E switches C3K-PWR-1150WAC FRU power supply module for the Catalyst 3750-E and 3560-E switches and for the Cisco Redundant Power System 2300 C3K-PWR-750WAC FRU power supply module for the Catalyst 3750-E and 3560-E switches and for the Cisco Redundant Power System 2300 C3K-PWR-265WAC FRU power supply module for the Catalyst 3750-E and Catalyst 3560-E switches. C3K-PWR-265WDC FRU power supply module for the Catalyst 3750-E and Catalyst 3560-E switches C3KX-PWR-1100WAC FRU power supply module for the Catalyst 3750-X and Catalyst 3560-X switches. C3KX-PWR-715WAC FRU power supply module for the Catalyst 3750-X and Catalyst 3560-X switches.

C3KX-PWR-350WAC FRU power supply module for the Catalyst 3750-X and Catalyst 3560-X switches. C3KX-PWR-440WDC FRU power supply module for the Catalyst 3750-X and Catalyst 3560-X switches.

PWR-C45-1000AC 1000-W AC power supply (data only) PWR-C45-1300ACV 1300-W AC power supply (data and PoE) PWR-C45-1400AC 1400-W AC power supply PWR-C45-1400DC-P 1400-W DC power supply with integrated PEM PWR-C45-2800ACV 2800-W AC power supply (data and PoE) PWR-C45-4200ACV 4200-W AC power supply with integrated PoE PWR-C45-6000ACV Catalyst 4500 Series Switch 6000 W AC power supply. Cisco Enhanced EtherSwitch Service Modules SM-D-ES2-48 48 10/100 ports, 2 SFP module slots SM-D-ES3-48-P 48 10/100 PoE ports, 2 SFP module slots SM-D-ES3G-48-P 48 10/100/1000 PoE ports, 2 SFP module slots SM-ES2-16-P 15 10/100 PoE ports, 1 10/100/1000 PoE ports SM-ES2-24 23 10/100 ports, 1 10/100/1000 port SM-ES2-24-P Layer 2-capable, 23 10/100 ports PoE ports, 1 10/100/1000 PoE ports SM-ES3-16-P 15 10/100 PoE ports, 1 10/100/1000 port PoE ports SM-ES3-24-P 23 10/100 ports PoE ports, 1 10/100/100 PoE ports SM-ES3G-16-P 16 10/100/1000 PoE ports SM-ES3G-24-P 24 10/100/1000 PoE ports. Cluster Compatibility This section describes how to choose command and standby command devices when a cluster consists of a mixture of Catalyst switches. When creating a device cluster or adding a devices to a cluster, follow these guidelines: • When you create a device cluster, we recommend configuring the highest end device in your cluster as the command device.

• If you are managing the cluster through Network Assistant, the device that has the latest software release should be the command device. • The standby command device must be the same type as the command device. For example, if the command device is a Catalyst 3750 switch, all standby command devices must be Catalyst 3750 switches. To download a new version of CNA, follow these steps: 1. Go to this Web address: 2.

You must be a registered Cisco.com user, but you need no other access privileges. Click the Download Software link, and select the version you want to download. Find the Network Assistant installer. Download the Network Assistant installer, and run it. (You can run it directly from the Web if your browser offers this choice.) 6. When you run the installer, follow the instructions.

In the final panel, click Finish. For information on installing, starting, and connecting to Network Assistant, see Getting Started with Cisco Network Assistant at this site. Updating Network Assistant To update Network Assistant to a later release, follow these steps: 1. Start Network Assistant. Choose Applications >Application Updates. In the Authentication window, enter your Cisco.com username and password, and then click OK.

If an upgrade version is available, Network Assistant prompts you to confirm if you want to install the updates. If the K9 agreement dialog box displays, accept the agreement and click OK. In the Cisco End User License Agreement dialog box, click Yes to proceed.

In the EULA Details dialog box, click Accept, and then click OK. A dialog box displaying the progress of update is displayed. In the Application Updates window, select Yes to install the latest updates.

In the Authentication window, enter your Cisco.com username and password. When the update is complete, click Restart to restart Network Assistant. Cluster Limitations and Restrictions These limitations apply only to the Catalyst 4500 series switches: • By default, clustering is disabled on the Catalyst 4500 series switches. • You must assign an IP address to the Catalyst 4500 series switch if it is a cluster command switch candidate. If the switch is a cluster member candidate, you might not need to assign an IP address. • By default, the HTTP server is disabled on the Catalyst 4500 series switch.

To connect the switch to Network Assistant, you must enable the HTTP server on all cluster members. • The HTTP port number on Network Assistant and the Catalyst 4500 series switch must match. • A Catalyst 4500 switch can be a cluster member only if another Catalyst 4500 switch is the command device. • By default, the Catalyst 4500 series switch is configured with five vty lines. If the switch (such as a cluster command device with multiple cluster members) is connected to Network Assistant, you must configure at least eight + n vty lines, where n is the number of vty lines used by other applications. You can configure a maximum of 16 vty lines.

• Create a switch virtual interface (SVI) to use for intracluster communication. The SVI must be in the no shut state. This limitation applies only to the Catalyst 4500 series and Catalyst 3750, 3560, 3550, and 2970 switches: • If a Catalyst 2900 XL or 3500 XL cluster command device is connected to a Catalyst 3550 or a 3750 switch, the command device does not find any cluster candidates other than the 3550 or the 3750 switch candidates. You must add the 3550 or the 3750 switch to the cluster to see other cluster candidates. (CSCdt09918) This limitation applies only to the Catalyst 4500 series and Catalyst 3750, 3560, 3550, and 2970 switches: • If both the active command device and the standby command device fail at the same time, the cluster is not automatically recreated. Even if there is a third passive command device, it might not recreate all cluster members because it might not have all the latest cluster configuration information.

You must manually recreate the cluster if both the active and standby command devices simultaneously fail. (CSCdt43501) • When the active device fails in a device cluster that uses Hot Standby Routing Protocol (HSRP) redundancy, the new active device might not contain a full cluster member list.

The workaround is to ensure that the ports on the standby cluster members are not in the Spanning Tree Protocol (STP) blocking state. See the “Configuring STP” chapter in the software configuration guide for more information about verifying port status. (CSCec31495) This limitation applies only to the Catalyst 3750 and 3750-E switches: • CSCsg80623 On Catalyst 3750 and 3750-E switches, when running on-demand diagnostic tests on both the stack master and stack member switches, sometimes the tests execute only on the stack master. Use one of these workarounds: – Execute the tests on the stack members first, and then run the tests separately on the stack master. – Schedule the tests to run once on both the stack master and stack member switches. This limitation applies only to the Catalyst 2955, 2950, and 2940 switches: • When a cluster of devices have Network Time Protocol (NTP) configured, the command device is not synchronized with the rest of the devices.

Network Assistant Limitations and Restrictions These limitations apply to all the devices described in the: • Health Metrics feature is now available for multi core supported devices also. But, the metrics are still displayed for the single core only. • CNA supports the standard ASCII character set.

Do not enter characters from extended ASCII character sets in GUI fields for feature options. • A red border appears around the text-entering area of some Network Assistant windows. The color of the border changes to green when text is entered. The colored border does not prevent you from entering text. (CSCdv82352) • You cannot switch modes (for example, from guide mode to expert mode) for an open Network Assistant window. The workaround is to close the open window, select the mode that you want, and then reopen the Network Assistant window.

For the mode change to take effect on any other Network Assistant window that is open, you need to close that window and then reopen it after you select the new mode. (CSCdw87550) • If you open a window in which you can enter text, open another window, and return to the first window, right-clicking in the text field might make the cursor in this field disappear.

You can still enter text in the field. (CSCdy44189) • When the active device fails in a device cluster that uses HSRP redundancy, the new active device might not contain a full cluster member list. The workaround is to ensure that the ports on the standby cluster members are not in the STP blocking state. See the 'Configuring STP' chapter in the software configuration guide for information about verifying port status.

(CSCec31495) • In the Port Settings window, you must apply a change to some speed settings before you can change a duplex setting. After you configure a speed setting, click Apply, and then configure a duplex setting. (CSCeh43889) • When there are more than one neighbor devices of the same device type and they have same hostname, the Topology view displays only one neighbor device instead of displaying all the neighbor devices. The workaround is to not have same hostname for more than one device. • CSCsd06275 The Smartports window shows the NME-XD-24ES-1S-P EtherSwitch service module with two Mode buttons instead of one.

There is no workaround. • CSCsl80850 In the Modify VLAN window if you switch the vlan IDs of the isolated VLAN and the community VLAN and then click OK and Apply, these changes do not appear in the VLANs window. The workaround is to do the same steps again. This time the changes take place. Community Limitations These limitations apply only to communities: • A community can contain up to 40 devices. This limit is enforced whenever you add devices to a community.

• CSCsd04956 The Topology view does not show the internal Gigabit Ethernet link between routers and the EtherSwitch service modules NME-16ES-1G and NME-X-23ES-1G. There is no workaround. • Changes to the topology or the network do not propagate across all open Network Assistant sessions connected to the same community. You see this inconsistency when multiple Network Assistant sessions are open on one desktop and they are pointing to the same community. Open one Network Assistant session per desktop per community. (CSCeh53619) • In the Topology view, the redundant link for an HSRP group is not shown.

There is no workaround. (CSCeh54526) • If a community has members that are connected to a member through a hub or a Gigastack module, the Topology view shows all the connections. However, if nonmembers are connected to a community member through a hub or a Gigastack module, the Topology view shows only the connection of the first nonmember. • Accessing a community through a router running Network Address Translation (NAT) is not supported. • When a device with a device ID that exceeds 40 characters is added to the community, its link disappears. The device ID is usually the hostname, but if a domain name is specified, the device ID is in the form hostname.domain-name.

There is no workaround, other than to limit the size of the device ID to 40 characters or less. Cluster Limitations These limitations apply only to clusters: • When you add a new member with a username and password that is different from the existing cluster member usernames and passwords, Network Assistant produces an exception error because of an authentication failure. The workaround is to add the new member without a username and password. When the new member is added to the cluster, remove the existing username and password from the Username and Password fields, enter a new username and password, and then apply it to all cluster members. (CSCdz07957) • Changing the password or current authentication while Network Assistant is running causes HTTP requests to fail. The workaround is to close all Network Assistant sessions and then to restart it. (CSCeb33995) • When TACACS authentication is enabled only on a command device, member devices cannot be configured.

The workaround is to enable TACACS authentication on the member devices. (CSCed27723) • When there are Catalyst 2950 and 2955 devices in a cluster, and you open the QoS Queue window to configure the devices, and then try to view the settings for other devices by using the device selection menu, Network Assistant halts after 20 to 30 selections. The workaround is to close and then to restart Network Assistant. (CSCed39693) • A Java exception error occurs when Network Assistant is in read-only mode and you start the Port Settings window. This only occurs on Catalyst 3500 XL, 2950 LRE, and 2900 XL switches. The workaround is to open the Port Settings window with Network Assistant in read-write mode. (CSCee25870) • After a cluster member loses connectivity, the connect icon in the status bar incorrectly displays a connect status instead of a disconnect status.

There is no workaround. (CSCee93695) • If a Catalyst 2970 switch is a cluster command device and a Catalyst 3750 or 3550 switch is a cluster member, enabling IGRP on a network on the Catalyst 3750 or 3550 switch creates a Premature EOF error. There is no workaround. Make the Catalyst 3750 or 3550 switch the command device. After you click Finish, you see the commands that are actually applied to the device. (CSCeg60365) • Zooming in or zooming out on the time axis of a bandwidth graph when the axis approaches noon or midnight might cause the time increments to be incorrectly labeled. Red Patch Above Upper Lip. Close the Bandwidth Graph window, reopen it, and zoom in or out again.

Community and Cluster Limitations These limitations apply to both communities and clusters: • When the Link Graphs application has run for hours displaying packet drop and error information, sometimes the X-axis crosses the Y-axis at a negative Y value instead of at Y= 0. This condition occurs with all supported operating systems, browsers, and Java plug-ins. There is no workaround. (CSCdz32584) • After you click Apply or Refresh in the Simple Network Management Protocol (SNMP) window, the window size changes.

(CSCdz75666, CSCdz84255) • When you enable log scaling for Link Graphs, the Y-axis scale becomes illegible. There is no workaround. (CSCdz81086) • If an access control list (ACL) is deleted from a device, all QoS classes on Catalyst 2970 and 3750 switches that use this ACL for traffic classification become unusable. The modification of these classes to use any other traffic classification (match statement) fails.

The workaround is to delete the QoS class that uses the undefined ACL and then, recreate it with the intended traffic classification (match statement). (CSCed40866) • When an Open Shortest Path First (OSPF) summary address is added for a 10.x.x.x network, a Windows exception error sometimes occurs. The workaround is to add the address by using the router ospf process-id, area area-id, and range address mask configuration commands. (CSCed87031) • Hostnames and Domain Name System (DNS) server names with commas for a cluster command device, member device, or candidate device can cause Network Assistant to behave unexpectedly. You can correct this by not using commas in hostnames or DNS names.

Do not enter commas when also entering multiple DNS names in the IP Configuration tab of the IP Management window in Network Assistant. • Access control entries (ACEs) that contain the host keyword precede all other ACEs in standard ACLs.

You can reposition the ACEs in a standard ACL with one restriction: No ACE with the any keyword or a wildcard mask can precede an ACE with the host keyword. • If Network Assistant loses IP connectivity to the switch and an action is performed in the IP Address window, a Java exception error occurs. The workaround is to close and to reopen the IP Address window when connectivity is restored. (CSCee91784) • When you reload a device by using Network Assistant, it saves the running configuration. If you want to reload without saving the running configuration, use the CLI. (CSCeh24259) • If a dual-media port on a Catalyst 4500 switch, model WS-C4948 or model WS-X4506-GB-T, is configured to RJ-45 and you apply a Smartports port role, the port is changed to SFP, the default setting. The connection to the port is lost.

The workaround is to reconfigure the media type to RJ-45 through the Port Settings window. (CSCeh31699) • If you open the Modify Port Settings or the Modify Port Mode window twice in succession from the Front Panel view by right-clicking a port, selecting Port Settings or VLAN from the popup menu, and repeating these actions for another port, the windows display the settings for the port that you selected first. The workaround is to ensure that the Interface field in these windows applies to the port that you selected. Be sure to close these windows between port selections.

(CSCei17154) • After you perform a search, the TAB key moves the focus in the search results. If you press the TAB key enough to reach the end of the results, the next TAB keystroke moves the focus out of the search results and into the next-in-focus window on the Network Assistant desktop. The workaround is to Press ALT-s to return to the search results. (CSCei68648) • Network Assistant does not verify whether the VLAN and the native VLAN are the same on the access point and the switch port that is connected to the access point. VLAN differences might cause wireless connectivity problems when you use the Secure Wireless feature.

The workaround is to ensure that the VLANs and the native VLAN are the same on the access point and the switch port. Installation Notes These are the installation notes that apply to Network Assistant: • When you start Network Assistant, Java determines whether the resources it needs are available.

If they are not, Java displays the message Could not create Java Virtual machine, and the session ends. To overcome this problem, open the file C: Program Files Cisco Systems CiscoSMB Cisco Network Assistant startup startup.properties (the default installation path), and modify this entry: JVM_MAXIMUM_HEAP=1024m Replace 1024m with a lower setting that does not exceed the available RAM. There is no way to foresee what value will work. Try 512m, and lower it further if necessary. You can use the dial peer tag range 2500 to 2999 out-of-band to define your own dial peers.

• If the Network Assistant InstallShield wizard fails to start, it is likely that the temporary folder location defined through the environment variables TMP and TEMP has some problem. Assigning a correct temporary folder location can fix such problems. Cisco IOS Notes • When upgrading IOS on a switch stack using Network Assistant, one of the member switches reboots after the upgrade even if you select No when prompted to reload the switch after the image upgrade. With the latest available Cisco Catalyst 2960S switch image (Cisco IOS Release 15.2(2)E5), this issue is resolved and the switch does not reload when you choose No on the prompt to reload after an image upgrade. Workaround is to use archive download-sw /overwrite command to manually configure it or use the image version Cisco IOS Release 15.2(2)E or later. • Network Assistant fails when a device is running the cryptographic software image and the vty lines have been configured with the transport input ssh and line vty 0 15 global configuration commands only use SSH.

The workaround is to use the transport input ssh telnet and line vty 0 15 global configuration commands to allow SSH and Telnet access through the vty lines. After you upgrade to Cisco IOS 12.2(25)SE or higher, you can enable http or https separately from Telnet. (CSCdz01037) • Catalyst 3750 or 3560 switches with a 16-MB flash memory can experience problems due to flash memory constraints, especially if they are using larger size images, such as c3750-ipservicesk9-tar, c3560-ipservicesk9-tar, c3750-ipbasek9-tar. Or c3750-ipbasek9-tar images. These are the affected switches: Catalyst 3560: WS-C3560-24PS and WS-C3560-48PS Catalyst3750: WS-C3750-24PS, WS-C3750-24TS, WS-C3750-48PS, WS-C3750-48TS, WS-3750G-24T, WS-C3750G-12S, WS-C3750G-24WS, WS-C3750G-24TS, WS-C3750G-16TD The workaround for these switches is to use the corresponding lm images, such as the c3750-ipserviceslmk9-tar or c3560-ipserviceslmk9-tar images, which require less memory. In future releases, images are expected to grow more in size, requiring more need for the lm images.

Community Notes • Config Export: If you want to use and manage the same community on multiple devices, you can copy your community xml file (for example EnergyWiseTest.xml) from one device to another. This file is stored in the following location: – For OS X: $HOME/.networkassistant/communities – For Windows: C: Documents and Settings.networkassistant communities • This note applies to a community on all the devices described in the. All the devices for the topology of a community are derived from the “Cisco IOS CDP (Cisco Discovery Protocol)” table. Therefore, the Topology view shows duplicate devices when CDP discovers duplicate devices.

This happens for a single device when you enter the show cdp neighbor command. Two devices appear: one with the actual hostname (for example, abc), the other with hostname.domainname (for example, abc.cisco.com). Network Assistant Notes These notes apply to Network Assistant configuration on all the devices described in the: • To run Network Assistant on MAC OS X (10.7 Lion), follow these steps: – From the System Preferences window, select Security and Privacy. – From the Security and Privacy window, select the General tab and click Anywhere. • The HTTP server interface must be enabled to display the network assistant.

By default, the HTTP server is enabled on the switch. Use the show running-config privileged EXEC command to see if the HTTP server is enabled or disabled.

If you are not using the default method of authentication (the enable password), you need to configure the HTTP server interface with the method of authentication used on the switch. Beginning in privileged EXEC mode, follow these steps to configure the HTTP server interface. Open Caveats These sections describe the open caveats that could create possibly unexpected activity in this software release. Unless otherwise noted, these caveats apply to all the devices described in the: • CSCtk98641 On a Catalyst 3750-X switch, you cannot delete a directory containing hundreds of files by using the Files tab of the Maintenance >File Management window. The workaround is to delete the files individually or in groups of 100 or less.

• CSCtk98553 The software upgrade on the Catalyst 3750-X switch might fail if you use Network Assistant to upgrade the switch. The workaround is to upgrade the switch by using the CLI through the console. • CSCtl74627 In Configuration Settings tab of the Configure >Ports >Port Settings window, you cannot set the speed for SFP+ ports on Catalyst 3750-X and 3560-X switches. The ports operate at 10 Gb/s.

• CSCtu33157 When you select the Trap Managers tab of the Configure >Device Properties >SNMP Management window and check Enable SNMP, Enable Traps, and Send All Traps, and apply the changes, the changes are not saved. In this case it adds all the available types of traps.

The workaround is to create a trap manager with limited types of traps to send and you need to uncheck the Send All Traps checkbox. • CSCtu35495 When you use the Configure >Ports >EtherChannels >Create EtherChannels window to create an EtherChannel on an interface that has voice VLAN enabled, an error message is displayed, and the EtherChannel is saved without the interface details. The workaround is to use the Configure >Switching >Voice VLAN window to change the setting to None on the specific interface before you create the EtherChannel. • CSCtu15630 The upgrade fails when you try to upgrade the WS-C3560CPD-8PT-S switch from Cisco IOS Release 12.2(55)EX2 to IOS Release 12.2(55)EX3 by using the Software Upgrade >Upgrade Settings window and selecting the Standard Mode.

The workaround is to select the Remote TFTP Mode option from the Software Upgrade>Upgrade Settings window. • CSCtw61637 The Sync Stored Credentials with Cisco CCO window fails to display if you enter the wrong old credentials more than four times under these conditions: 1. You reset your CCO credentials on Cisco.com and launch Network Assistant. You enter the new credentials in the Authenticate to Cisco CCO window, and the Sync Stored Credentials with Cisco CCO is displayed. You then enter the community name in the Connect window, and click OK. If you exit and launch Network Assistant again, the Sync Stored Credentials with Cisco CCO window does not appear.

The workaround is to enter the valid device credentials, or to re-create your communities. • CSCtu42125 The cluster to community conversion feature does not work when the password store feature is enabled. The workaround is to disable the password store feature. • CSCty77275 The output displayed in the uploaded configuration file for the show snmp command does not match actual CLI output. There is no workaround. • CSCtx72944 (Applies to the Catalyst 3750-X and 3560-X switches) You cannot enable or disable the Routing Information Protocol (RIP) protocol by using the RIP tab in the Configure >Routing >Protocols window.

The workaround is to enable or disable RIP by using the CLI. • CSCtx76921 (Applies to the Catalyst 3750-X, 3560-C, and 2960-C switches) The software upgrade fails when you try to upgrade the switch by using the Software Upgrade >Upgrade Settings window and selecting the Remote TFTP Server mode.

The workaround is to upgrade the switch by using the CLI. See the switch release notes for information on upgrading the switch by using the CLI.

• CSCtx76912 (Applies to the Catalyst 3750-X and 3560-C switches) The software upgrade fails when you try to upgrade the switch by using the Software Upgrade >Upgrade Settings window and selecting the Standard mode. The workaround is to upgrade the switch by using the CLI. See the switch release notes for information on upgrading the switch by using the CLI. • CSCtz31327 (Applies to devices that support the routing protocols) Network Assistant produces an exception error when you try to configure the Enhanced IGRP (EIGRP) and Open Shortest Path First (OSPF) protocols by selecting the EIGRP tab and the OSPF tab in the Configure >Routing >Protocols window. The workaround is to configure the EIGRP and OSPF protocols by using the CLI.

See the switch software configuration guide for information. • CSCtz31357 (Applies to devices that support the routing protocols) If the EIGRP and OSPF protocols are not configured, and you click the Advanced button in the EIGRP tab of the Configure >Routing >Protocols window, the system stops responding. There is no workaround. • CSCtz31273 (Applies to devices that support the routing protocols) Network Assistant produces an exception error when you try to configure MAC addresses by using the Configure >Switching >MAC Addresses window.

The workaround is to configure MAC addresses by using the CLI. See the switch software configuration guide for information. • CSCuh21358 You cannot upgrade the Catalyst 3850 switches by using the Software Upgrade>Upgrade Settings window and selecting the Standard Mode. The workaround is to upgrade the switch by selecting the Remote TFTP Mode option from the Software Upgrade>Upgrade Settings window.

• CSCuj05900 (Applies to access points) The online help does not appear in the VLAN windows when you access the VLAN feature in guide mode ( Switching >VLANs). The workaround is to use the VLAN feature in expert mode if you want to view the online help. • CSCup59800 You cannot enter the TFTP server path when you use the Software Upgrade>Upgrade Settings window and select the Remote TFTP Mode option. The workaround to use the TFTP mode in the Upgrade Settings window, is to run the TFTP server in the local machine. • CSCur02465 The software upgrade using Cisco Network Assistant fails on Catalyst 3650 switches when using the Standard mode as well as the Remote TFTP Server mode. On Small Business switches, the upgrade fails when using the Standard mode.

The workaround is to upgrade the Small Business switches using the TFTP mode and the Catalyst 3650 switches using the CLI. • CSCut28654 (Applies to Catalyst 2960-X and 3560-CX switches) Configuring VLAN using Network Assistant fails. The workaround is to configure VLAN using Telnet/CLI for these devices.

• CSCva06244 When upgrading the IOS on a switch stack using Network Assistant, one of the member switches reboots after the upgrade even if you select No in the dialog box that prompts you to reload the upgraded devices. The workaround is to upgrade the switch by using the CLI through the console. • CSCvd36866 Unable to change the VLAN name for a Cisco Catalyst 3850 switch loaded with image version Cisco IOS XE Release 3.6.6E. The workaround is to change the VLAN name using the CLI.

• CSCve08502 Immediately after opening Network Assistant, you observe that the startup screen flickers during the application startup process. There is no workaround. • CSCve08511 When you try to uninstall Network Assistant, the application prompts to navigate to the location where Java executable is available. The work around is to locate the Java executable during the uninstallation process. • CSCve08532 For Mac OS, the upgrade requires JRE 1.7+ to enable TLS protocol over HTTPS. Currently when you try to connect the device through HTTPS, it displays the following error. “Unable to connect.

SSL Handshake process failed. The secure connection through HTTPS could not be established.” There is no workaround. • CSCve51459 (Applies to WS-C45-7R+E chasis) Network Assistant supports new power supply model (PWR-C45-9000ACV). • CSCve51432 (Applies to WS-C45-7R+E chasis) Network Assistant supports new supervisor engine model (WS-X45-SUP8-E). These caveats apply to Cisco EtherSwitch service modules: • CSCei55046 The Front Panel view on EtherSwitch service modules NME-16ES-1G-P, NME-X-23ES-1G-P, NME-XD-24ES-1S-P, and NME-XD-48ES-2S-P shows the EN-LED as not enabled. There is no workaround. • CSCsl68964 When running Network Assistant with Cisco IOS Release 12.2(40) SE and later, you cannot enable EIGRP routing protocols using the IP Routing Protocols window in Network Assistant.

The workaround is to configure EIRGP by using the CLI. • CSCup44097 (Applies to Cisco IE 2000 and IE 3000 devices) You cannot upgrade the switch using.tar files by selecting the Remote TFTP Mode option from the Software Upgrade>Upgrade Settings window. Resolved Caveats These caveats were resolved in Network Assistant 6.3: • CSCum09576 (Applies to the Cisco Catalyst 2960-X switch) The LEDs on the Front Panel view of a Cisco Catalyst 2960-X switch display correctly now. Also, the software upgrade on the switch completes successfully. • CSCup20854 All the switch members in a stack now display the LED port status accordingly. • CSCuw85493 The Front Panel view of a Cisco Catalyst 2960-X-24TS-LL switch now displays on Network Assistant.

• CSCuz85908 (Applies to the WS-C2960X-24PSQ-L switch) Network Assistant saves the port settings without any errors. • CSCva28140 You can now remove both Data and Voice vlan MAC address from the Secure Address tab of the Configure >Security >Port Security window. • CSCvb98701 The LED mode display on the Front Panel view of a WS-C2960X-24PD-L device displays LEDs correctly for connected ports. • CSCvb98745 The Reports >Inventory window now displays the software versions of a device with the following configuration (Model: WS-C2960-48TC-L, IOS version: Cisco IOS Release 12.2(55)SE11, Image: C2960-LANBASEK9-M).

• CSCvb89695 Network Assistant can now access devices through HTTPS with TLS protocol. The latest Cisco IOS images has TLS support.

• CSCvb89752 Using Network Assistant, you can delete sticky MAC address for data VLAN on interfaces that are not configured with voice VLAN for a Cisco Catalyst 2960-X switch (WS-C2960X-48FPS-L). Using Network Assistant, you can remove sticky VLAN, access and data VLAN entries. • CSCvc08335 The Modify Port Settings window now displays the details of a Cisco Catalyst 2960-X switch properly. On the Front Panel view of a WS-C2960X-24PD-L switch, right-click on the port and click Port Settings to open the Modify Port Settings window. • CSCvc35351 MAC Addresses tables in the Configure >Switching >MAC Addresses window open without errors for a WS-C3560G-48TS-S switch.

• CSCvd14960 The Smartports feature is now available under Configure menu. • CSCvd61557 The uplink ports (Gigabit Ethernet interfaces) are now displaying properly in the list when trying to assign an ACL (Security >ACL) to the interfaces of a Cisco Catalyst 2960-X switch (WS-C2960X-48TS-L). • CSCvd61583 Network Assistant now supports WS-C4900M devices.

• CSCvd82574 Health Metrics feature is now available for multi core supported devices also. • CSCvd36853 Smartports feature is available for Cisco Catalyst 3850-XE switch. • CSCvf73990 The front panel view of the Cisco IE 3000 / Stratix 8000 switch in Network Assistant displays the live or LED status appropriately. • CSCvg88115 Network Assistant supports Cisco Catalyst 3850-48PS stacked switch with Cisco IOS XE Denali 16.3.3.

• CSCvf42036 Network Assistant now supports Topology view. • CSCvf57426 Network Assistant connects TLS enabled devices through HTTPS protocol only using Windows OS.

This feature is not enabled on Mac OS. These caveats were resolved in Network Assistant 6.0: • CSCuo21402 These access points are now supported: – AIR-AP1262N-E-K9 – AIR-LAP1262N-E-K9 • CSCub21087 (Applies to the Cisco IE 2000 switches) The software upgrade now works when you try to upgrade the switch by using the Software Upgrade >Upgrade Settings window and selecting the Standard mode. • CSCuo60679 (Applies to Catalyst 3850 stack) When you use the Configure >Switching >Stack Settings window, change the priority, and save the configurations, the new values take effect.

• CSCud99837 (Applies to the WS-C2960X-48FPD-L switch) In the Front Panel view, the port numbers are no longer jumbled, and the connected ports are indicated by the green color. • CSCuo59708 Network Assistant now allows you to configure more than one address in the Maximum Address Count field under Port Security. • CSCuo38468 (Applies to the Cisco IE-3000-4TC and IE-3000-8TC devices) The software upgrade now works when you try to upgrade the switch by using the Software Upgrade >Upgrade Settings window and selecting the Standard mode or Remote TF.TP Server mode. • CSCuo80731 The WS-C2960X-24PSQ-L switch is now supported.

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